Compliments & Feedback

We care about the service we offer our clients.

Compliments & Suggestions

Your feedback helps us to maintain a high standard of service and ensure that what we’re doing satisfies your needs. If you have a suggestion about how we can improve, please complete our online form.

If you would like to compliment a specific staff member or the team, we’d be happy to pass on your feedback – it will help us ensure that we continue to focus on what works well for you. Tell us when we get it right by completing our online form


We’re not perfect. To help anyone who wants to make a complaint about what we do or how we do it, we have a Complaints Procedure that ensures issues are handled in an efficient, transparent and fair way.

To make a complaint, please complete our online form.

For more details, see the Spectrum Active Health Complaints Procedure.

Online Form

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